Who can I Contact if I Have Questions?

State Health Insurance Assistance Program (SHIP): Contact your SHIP if you have questions about any notices you receive. SHIP counselors can also help you use the Plan Finder to review your options and pick a plan that meets your needs. Visit www.shiptacenter.org or call 877-839- 2675 to contact your SHIP.

Senior Medicare Patrol (SMP): Contact your SMP if you receive any notices that seem suspicious. SMP representatives can teach you how to spot and protect yourself from potential Medicare fraud. Visit www.smpresource.org or call 877-808-2468 to contact your SMP.

1-800-MEDICARE: Contact Medicare if you want to change your coverage during Fall Open Enrollment. You can also call Medicare for help finding plans in your area. Medicare will send you a new Medicare & You handbook in the mail each fall, containing information specific to your region. If you do not receive your copy, contact Medicare to request another one.

Medicare Advantage Plan/Part D plan: Contact a plan directly if you have questions about its benefits, coverage, or costs. If you do not receive your ANOC or EOC, contact your plan to request copies.

Read Next: What is Fall Open Enrollment? What Changes can I Make During This Time?
Find Out: How Should I Review My Current Medicare Health and Drug Coverage?
Return to: Medicare 2020

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This content was created and copyrighted by the Medicare Rights Center ©2019. Medicare Rights Center is a national, nonprofit consumer service organization that works to ensure access to affordable health care for older adults and people with disabilities. These materials are presented here with support from YourMedicare.com and may not be distributed, modified or edited without Medicare Rights’ consent.